Florana (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Florana mobile application (the “App”) and related services. By using Florana, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information
When you sign up or subscribe, we collect:
- Name (as provided by you upon registration)
- Email address
- Age
- Payment information (credit or debit card details) for subscription payments
Note: We process payments securely through third-party payment processors. Florana itself does not store your complete payment card information.
Usage Information
We collect anonymized data about how you use the App, such as:
- Time spent in the app
- Progress on learning paths
- Average quiz scores
- Session duration and activity logs
This helps us improve your learning experience and the quality of our content.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the App
- Personalize your learning experience
- Process subscription payments
- Communicate with you about your account or updates
- Monitor usage and analytics to enhance app performance
- Ensure compliance with applicable laws and prevent fraud
4. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide you services, comply with legal obligations, and resolve disputes. You may request account deletion at any time by contacting us at the email below.
5. Data Security
We use administrative, technical, and physical safeguards to protect your data. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including:
- Accessing and updating your information
- Requesting deletion of your account and associated data
- Opting out of non-essential communications
To exercise these rights, contact us at Floranahelp@gmail.com
7. Children’s Privacy
Florana is not intended for individuals under 13 years old. We do not knowingly collect personal data from children under 13. If we learn that we have inadvertently collected such data, we will delete it promptly.
8. International Users
Florana is based in the United States. By using the App, you consent to the processing of your information in the U.S., which may have different data protection laws than your country.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted within the App or on our website, with the revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Floranahelp@gmail.com
🏢 United States